Frequently asked questions

DELIVERY

How long will it take to receive my package?

Our delivery time is 6-10 days from the time the package is sent out. We strive to send out packages every weekday. Please note that there may be delays sometimes due to high pressure at the shipping company.

PRODUCT

Can I return my product?

Of course you can return your order, provided that the product is unused and in its original condition, which is important for hygiene reasons. You can find more information and detailed instructions on how to make a return in our terms and conditions for returns and refunds.

The product is out of stock, when will more be available?

We always try to keep stock so that you can order on our website. However, sometimes we get higher pressure than expected. If you want to be updated about when the product you are interested in is back in stock, you can subscribe to our newsletter.